Shipping policy

 

At Mulberry Loom, we are committed to delivering your handcrafted, ethnic handloom wear with care and efficiency. We understand the importance of a smooth shipping experience, and we're here to ensure your order reaches you on time and in perfect condition.

1. Processing Time:
Each order is carefully processed to ensure quality.
- Order Processing Time: 2-3 business days.
- Please note that custom or made-to-order pieces may take an additional 5-7 business days.

2. Domestic Shipping:
We currently offer shipping across India.
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Available at an additional cost. Delivery within 2-4 business days.
  
We offer free shipping on all orders above ₹2499 within India.

3. International Shipping:
We are excited to share our handcrafted pieces worldwide.
- International Delivery Time: 10-15 business days, depending on the destination.
- Shipping Rates: Calculated at checkout based on the country of delivery.
  
*Please note that customs duties and taxes may apply and are the responsibility of the customer.

4. Order Tracking:
Once your order is shipped, you will receive an email with a tracking number. You can easily track the status of your package via the shipping carrier’s website.

5. Shipping Delays:
While we do our best to ensure timely deliveries, unforeseen events such as holidays, weather conditions, or customs processing may cause delays. We appreciate your patience and understanding in such situations.

6. Returns and Exchanges:
For details on returns and exchanges, please refer to our [Return Policy].

For any further questions or assistance, feel free to contact us  at mulberryloom@gmail.com. We’re here to help!